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Better Business Bureau issues consumer alert for Club Car Wash
Club Car Wash currently holds an “F" rating with BBB – the lowest on the scale - due to a pattern of unanswered and unresolved complaints.
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Let’s Drive More Business Your Way
🌅Good morning! In this issue of the Car Wash Daily News email newsletter, read why the Better Business Bureau issued a consumer alert this week for Club Car Wash.
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Director of Journalism/Editor in Chief
Car Wash Daily News
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🔦TODAY’S SPOTLIGHT🔦
Better Business Bureau issues consumer alert for Club Car Wash
This week the Better Business Bureau issued a consumer alert about Club Car Wash due to the nearly 250 complaints it has received from consumers alleging vehicle damage, billing issues, and poor customer service.
Club Car Wash, a Columbia, Missouri-based company operating more than 200 locations across 11 states, currently holds an “F’ rating with BBB – the lowest on the scale.
Read more here.

➥ SUMMARY
Club Car Wash currently holds an "F" rating with the BBB - the lowest on the scale - due to a pattern of unanswered and unresolved complaints.
TOGETHER WITH THE VITA AGENCY

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From operators to vendors, suppliers to service providers, we help car wash industry leaders grow and scale with confidence.
📩 Let’s Drive More Business Your Way!
*Please see the advertising disclosure at the bottom of this newsletter.
✂️SHORTCUTS✂️
Editor’s Pick 👇
Tidal Wave Auto Spa opens newest location in Danville, VA: Tidal Wave Auto Spa, one of the nation’s fastest-growing express car wash companies, is celebrating the grand opening of its newest location and continued expansion in Virginia. To celebrate the grand opening of the new location at 107 Executive Ct., in Danville, Va., the Tidal Wave site will offer free premium car washes through Aug. 6. Read more here.
Express Hits 🎯
Monster Express Car Wash in Stuart, Florida, is opening a second location at 3373 SE Federal Hwy. this month. The expansion builds on the success of the operator’s original site at 2160 NW Federal Hwy. Family-owned and operated, guests can enjoy premium soaps, waxes, ceramic coatings, immersive light shows and free vacuums. The new express tunnel brings speed, shine and entertainment.
It’s been a few months since Car Wash Queen opened in New Bedford, Massachusetts, replacing the former Tarkiln Hill Car Wash. New owners Chloe and Andrew Melanson are eager to show off the upgrades and are offering free car washes from 9 a.m. to 5 p.m. Aug. 11-16. The property originally had three automatic car wash bays: two soft-cloth touch and one touch-free. The problem was that the equipment was outdated. Car Wash Queen now features two touch-free bays open 24/7 and one upgraded soft cloth tunnel.
👉 More updates here.
Making Waves Around the World 🌊
Clearwater Car Wash launches third annual ‘Wash Away Hunger’ campaign: Clearwater Car Wash, located in St. Albert, a city in Alberta, Canada, is gearing up for its annual ‘Wash Away Hunger’ campaign, where it collects donations for the St. Albert Food Bank. The third annual campaign will run the entire month of August, and the car wash will accept monetary donations on behalf on the St. Albert Food Bank as well as non-perishable food items and unexpired products. The car wash collected $1,300 in donations plus food items in its first year and jumped to over $8,900 in monetary donations plus three full bins of food in 2024. On Aug. 29-30, there will be food trucks on hand, and a ‘spin to win’ for people who donate, with various prizes, including free car washes.
👉 More updates here.
What’s Coming Up 📅
Leadership Worth Following Growth Summit: The LWF’s Growth Summit, designed to bring together car wash professionals committed to growth, impact and authentic leadership, is Sept. 22-23, 2025, in Denver, Colorado. More info here.
Car Wash Show Europe 2025: The leading car wash trade fair in Europe takes place Sept. 24-25, 2025, at EXPO Greater Amsterdam in the Netherlands. More info here.
Northeast Regional Carwash Convention 2025: The NRCC, scheduled for Oct. 6-8, 2025, in Atlantic City, New Jersey, includes educational seminars, keynote speakers, and a large trade show. More info here.
NACS Show 2025: The National Association of Convenience Stores trade show, scheduled for Oct. 14-17, 2025, Chicago, Illinois, brings together convenience and fuel retailing industry professionals for learning, buying and selling and networking. More info here.
ROADMAP by ICA: The International Carwash Association presents its two-day ROADMAP conference in Dallas, Texas. Day 1’s focus will be “People,” while Day 2 will be “Projections.” More info here.
SEMO Show 2025: The Specialty Equipment Market Association’s annual automotive industry tradeshow is Nov. 4-7, 2025, at the Las Vegas (Nevada) Convention Center. Read more here.
12th Women in Carwash Conference: The first bi-annual Women in Carwash Conference of 2026 will be held Jan. 18-20, 2026, at the Hilton Clearwater (Florida) Beach Resort & Spa. More info here.
SCWA Convention & Expo 2026: The Southwest Car Wash Association’s annual “First Big Car Wash Show of Year” will be held Feb. 25-27, 2026, at the Fort Worth (Texas) Convention Center. More info here.
ICA 2026 The Car Wash Show: The International Carwash Association’s premier event is set for May 11-13, 2026, in Nashville, Tennessee. More info here.
❓DID YOU KNOW❓
According to a recent report from Verified Market Research, the global car wash market size is projected to reach $46.22 billion by 2031, with a compound annual growth rate of 4.8 percent.
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Disclaimer: The authors of cwdailynews.com, LLC are not financial or tax professionals. This email is for educational purposes only and should not be considered financial advice. We strongly recommend conducting your own research and consulting with qualified professionals before making any decisions. Our content, which may include affiliate links, reflects personal opinions and should not be used as the sole basis for decision-making. We are not responsible for any losses resulting from the use of this information.