Rinsed introduces new AI phone system for car washes

The system can handle the most common customer requests automatically, speaks 16 languages, and is available 24 hours a day.

Author

Jim Utter
January 21, 2025

Shine brightest with all the dirt from the Car Wash industry

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đź‘‹Good morning! In this issue of the Car Wash Daily News email newsletter, we take a look at a new fully automated phone support system Rinsed has developed for the car wash industry.

👉To give you an idea of what our daily newsletter has to offer, you can access all of its contents - including the long-form version of stories teased on the newsletter - until later this month. After that, as a paid subscriber, you can maintain full access. Otherwise, only short teasers and summaries will be available in the newsletter and on the Website.

We’re excited about offering a new addition to the media landscape to help publicize an underserved industry. I hope you keep reading.

Jim Utter
Director of Journalism/Editor in Chief
CW Daily News

Today's issue is sponsored by QC Capital — A Premier Private Equity Investment Company.

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🔦TODAY’S SPOTLIGHT🔦

Rinsed introduces new AI phone system for car washes

Rinsed has introduced a new automated phone support system which it hopes will allow car wash employees and management to work more efficiently and reduce time-consuming issues.

For any business that sees a great amount of consumer interaction, fielding phone calls – whether over complaints or just general inquiries – can disrupt the normal flow of operations.

While many customers may utilize digital means of communication, not all do and many still prefer personal and quick response to their concerns.

Rinsed, a platform that helps car washes grow and manage their memberships, integrate with points of service and websites, has developed Support Agent, a fully automated phone support system designed specifically for car washes.

Read more here.

➥ SUMMARY

The Support Agent automated phone system can handle the most common customer requests automatically, speaks 16 languages, and is available 24 hours a day.

TOGETHER WITH QC CAPITAL

đźš— QC Capital Group Wants to Buy Your Car Wash! đźš—


Are you a car wash owner or operator looking to sell? QC Capital Group, a leading private equity company, is expanding our portfolio with high-quality car wash sites. Let’s discuss how we can create a seamless and mutually beneficial transaction!


What We’re Looking For:

  • Deal Size: $2M–$10M for individual sites; $70M–$90M for portfolios

  • Built: 2015 or newer

  • Traffic: 25k+ AADT

  • Population: 20k+ (3-mile radius) | 50k+ (5-mile radius)

  • Revenue: $1M+ annually

Ideal Locations:

  • Near popular retailers like Starbucks, Target, Costco, Chick-fil-A, etc.

  • Established express washes or new construction ready at CO

Target States: FL, GA, SC, NC, LA, AL, TX, MD, VA, NJ, PA, NY


đź“© Ready to discuss? Contact us at [email protected]

*Please see the advertising disclosure at the bottom of this newsletter.

✂️SHORTCUTS✂️

   Editor’s Picks 👇

  • Elite Express Car Wash launches LA wildfires fundraising campaign: Ali Yusufaly, who has firsthand experience with California wildfire dangers, is leading a fundraising campaign at his Elite Express Car Wash locations to support victims of the recent fires in the Los Angeles area. The fundraising effort will support three key organizations: The American Red Cross, World Central Kitchen and the LA Firefighter Foundation. Elite Express Car Wash and carwash air freshener company Air Freshener Marketing will match donations up to $5,000. “The car wash community is still very small, and it’s a community that supports each other,” Yusufaly said in a press release. Anyone interested in contributing can visit www.EliteExpressCarwash.com to make a donation.

  Express Hits  đźŽŻ 

  • A new Spark Car Wash location is set to open in spring 2025 in Stafford, Texas. Construction on the site began in November. The $362,400 project consists of a 4,530-square-foot car wash building on Murphy Road. It plans to offer a tunnel car wash, free vacuums and an unlimited monthly subscription plan.

  • Developers of a new Driven Car Wash location in Oak Park, Illinois, have secured a demolition permit to remove the old bank building on the site. The car wash is expected to open sometime this year. Last January, the village board increased the cost of the permit from about $1,500 to $5,000. Driven has locations in Hickory Hills, Arlington Heights, Rolling Meadows and Des Plaines. In addition to Oak Park, new locations are also coming to Buffalo Grove and Mundelein.

  • A new Whip Clean Car Wash location will be built in Gaithersburg, Maryland, after its final site plan was approved by the city planning commission. The 11,378 square-foot facility will be in Gaithersburg’s Festival shopping center. In addition to the Gaithersburg site, an additional location in Severn, Md., is also coming soon.

    👉 More updates here.

   Making Waves Around the World  đźŚŠ 

  • Chain of Winnipeg car washes vandalized: A chain of car washes in Winnipeg, Canada, has been hit twice by different vandals in 10 days. On both occasions, the vandals drove into separate Blondie’s Car Wash facilities and caused an estimated $20,000 in combined damage. An arrest has been made in one incident while the investigation is ongoing in the other. Owner Gil Gauthier said he’s relieved no one was hurt as a result of either crime, but recent events have left him feeling “on edge, all the time.” Read more here.

   What’s Coming Up  đź“…

  • AHR Expo: More than 1,800 HVACR exhibitors are expected at the AHR Expo Feb. 10-12, 2025, at the Orange County Convention Center in Orlando, Florida. More info here.

  • Southwest Car Wash Association: The organization will hold its annual convention and expo Feb. 26-28, 2025, at the Fort Worth (Texas) Convention Center. More info here.

  • Convenience U CARWACS Show 2025: The Convenience U CARWACS Show – Canada’s largest convenience, gas and car wash industry event – is set for March 4-5, 2025, at the International Centre Hall 5 in Mississauga, Ontario. More info here.  

  • APEC 2025: The leading conference in North America for power electronic professionals will take place March 16-20, 2025, at the Georgia World Congress Center in Atlanta, Georgia. More info here.

  • Heartland Carwash Association 2025: The organization’s annual product and equipment show will take place March 24-26, 2025, at the Mid America Center in Council Bluffs, Iowa. More info here.

  • ICA Car Wash Show 2025: The ultimate gathering for car wash pros returns to the Las Vegas (Nevada) Convention Center April 26-28, 2025. More info here.

  • Car Wash Show Europe 2025: The leading car wash trade fair in Europe takes place Sept. 24-25, 2025, at EXPO Greater Amsterdam in the Netherlands. More info here.

âť“DID YOU KNOWâť“

According to career path website Zippia.com, the average age of car wash managers is 40+ years old, representing 71% of the car wash manager positions.

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Disclaimer: The authors of cwdailynews.com, LLC are not financial or tax professionals. This email is for educational purposes only and should not be considered financial advice. We strongly recommend conducting your own research and consulting with qualified professionals before making any decisions. Our content, which may include affiliate links, reflects personal opinions and should not be used as the sole basis for decision-making. We are not responsible for any losses resulting from the use of this information.